Plan management

Overview

Provider invoice intake, OCR correction, duplicate review, participant approval and statements in one workflow.

Invoices in intake

info

9

4 arrived via provider portal

OCR reviews

warning

3

1 low-confidence total

Claim conversions

ready

6

4 exported in this batch

Remittance lines

warning

5

1 variance and 1 unmatched

Invoice intake and OCR

1 duplicate risks

Therapy Provider Pty Ltd

INV-100 - Alex Taylor - $240

Approval requested

OCR confidence

97%

Document

Provider invoice INV-100.pdf

Provider ABN

11 122 233 344

OCR confidence
ready

Human reviewed and corrected.

Duplicate invoice
ready

No duplicate ABN and invoice number match.

Participant
warning

Awaiting participant approval.

Budget
ready

Core budget remains available.

Participant approval

2 pending

Alex Taylor

Therapy Provider Pty Ltd - $240 - due 19 June 2026

Pending

Participant approval requested after OCR review.

Riley Morgan

Transport Partner - $168 - due 20 June 2026

Question

Participant asked for kilometres to be confirmed.

Jordan Nguyen

Allied Health Collective - $290 - due 21 June 2026

Approved

Ready for plan-manager claim conversion.

Claim conversion and export

0 exported

Allied Health Collective

Jordan Nguyen - $290 - 2 lines

Ready for claim

Claim reference

PM-AH-204-a83e1c10

Batch

Not exported

Notifications

0 queued

Participant approval
ready

Participant approved service delivery.

Duplicate hold
ready

No provider ABN and invoice number duplicate.

Support lines
ready

Support item and service date are present on every line.

Claim export
review

Awaiting conversion and batch export.

ClaimAmountBatchStatus

PM-AH-204-a83e1c10

Allied Health Collective

Jordan Nguyen2$290Not exportedReady for claim

PM-INV-100-d4198a3b

Therapy Provider Pty Ltd

Alex Taylor1$240PMB-2026-06-001Paid

PM-DUP-10-blocked

Duplicate Provider

Riley Morgan1$90Not exportedBlocked

Statement delivery

2 queued

Alex Taylor

2026-06 - Portal - PDF

Queued

Storage key

monthly-statements/alex/2026-06.pdf

Notifications

1 queued

Riley Morgan

2026-06 - Email - CSV

Queued

Storage key

monthly-statements/riley/2026-06.csv

Notifications

1 queued

Status
Alex Taylor2026-06PortalPDF1Queued
Riley Morgan2026-06EmailCSV1Queued

Remittance reconciliation

2 exceptions

Matched paid

$240

Variance

1 line

Unmatched

1 line

Remittance lineExpectedPaidVarianceStatus

PM-INV-100-d4198a3b

Therapy Provider Pty Ltd

INV-100$240$240$0Matched

PM-AH-204-a83e1c10

Allied Health Collective

AH-204$290$260-$30Variance

PM-MISSING-001

Unknown provider

Not matched$0$50$50Unmatched

Variance resolution

3 open

Short paid

Allied Health Collective - $30 - Write off

Open

Small short payment can be written off with manager approval.

Rejected

Variance Provider Pty Ltd - $180 - Resubmit claim

Open

Support item correction needed before resubmission.

Unmatched

Unknown provider - $50 - Match claim

Open

Manual matching required before financial resolution.

IssueAmountStatus

Short paid

PM-AH-204-a83e1c10

Allied Health Collective$30Write off0Open

Rejected

PM-REJ-100-d22a8841

Variance Provider Pty Ltd$180Resubmit claim0Open

Unmatched

PM-MISSING-001

Unknown provider$50Match claim0Open

Provider payment runs

1 ready

PAYRUN-PM-001

Therapy Provider Pty Ltd - 1 matched line - $240

Ready

Storage key

plan-management/provider-payment-runs/rem-100.csv

Notifications

0 queued

TotalStatus
PAYRUN-PM-001Therapy Provider Pty Ltd1$2400Ready

Provider invoices

Provider invoiceDateAmountStatusOCRDuplicate

INV-100

Therapy Provider Pty Ltd

Alex Taylor12 June 2026$240Approval requested97%Clear

DUP-10

Duplicate Provider

Riley Morgan15 June 2026$90Duplicate review91%Risk

AH-204

Allied Health Collective

Jordan Nguyen18 June 2026$310OCR review72%Clear

Monthly statements

ApprovedPendingStatus
Alex Taylor2026-064$820$240Generated
Riley Morgan2026-063$410$258Draft

Approval queue

DueAmountStatus
Alex TaylorTherapy Provider Pty Ltd19 June 2026$240Pending
Riley MorganTransport Partner20 June 2026$168Question
Jordan NguyenAllied Health Collective21 June 2026$290Approved